Share this Job

Title:  Senior Engineer I, Field Application Engineering

OVERALL MISSION / PURPOSE

Provide technical support and application assistance to our customer in Taiwan on power products for server, industrial, medical and precision producs. Work with customer and sales on design-wins, act as liaison between Engineering,factory and customer.Build long term relationship with customer to understand needs and provide solutions. Assist marketing to learn the market trend and define future product specification for new product generaltion, which meet broarder customer group forming AE std.

 

DUTIES / RESPONSIBILITIES 

1. Technical Support for I&M  (Industrial, Medical  and Semiconductor Customer) customers and C&S Accounts in Taiwan

  • Support Sales/Customer on product inquiries
  • Solve technical/application issues.
  • Provide regular technical training to the local distributor's technical personnel.
  • Support customer on Safety and EMC certification.
  • Act as liaison between Customer and Artesyn Xian test center

 

2. Design-Win activities at Taiwan

  • Support Sales to achieve design wins through tehcnical expertiese and regular roadmap updates
  • Assist local distributors for onsite support such as FW upgrade, trouble shooting, safety ceritication related test.
  • Provide solutions to the application and assist local distributors on value-added solution.

 

3. PSG activities

  • Identify if it is RMA case or NDF.
  • Support Customer on RMA activities 
  • Act as liaison between Customer and Artesyn factory PSG team and track activities for timely closure.

 

4. Training Activities

  • Based on gathered application experience, build training material or lesson learned and share with internal team
  • Support Xian on the annual Power workshop.

 

5. Industry knowledge

  • Power and PMBus basic knowledge.
  • Basic safety, soldering and scope usage skills.
  • Preferably, one has basic knowledge on semiconductor manufcaturing process.

 

JOB SPECIFICATION/ COMPETENCY REQUIRED

1. Knowledge

  • PSU topologies and Digital PSU design
  • PMBus/SMBus debugging
  • Schematic. CAD. Etc.
  • Account/Task management

 

2. Skills

  • Manage distributors, ODM accounts & Tasks
  • Technical PPT generation and presentation
  • Chinese & English speaking
  • Good social and communication
  • Scope and soldering skills

 

 3. Abilities & Behavior

  • Selfdriven
  • Team oriented work attitude
  • Analaytical, logical comprehantion
  • Diligent work attitude
  • Positive attitude for new challenges