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Title:  Manager, Quality Management System

POSITION SUMMARY:

The Senior/Manager, QMS is responsible for end-to-end corporate governance and harmonization of the Quality Management System across all global sites. This role goes beyond compliance—it serves as a key enabler of company growth by ensuring quality systems support scalable operations, drive standardized best practices, enhance design integrity and product robustness, and improve execution speed and time-to-market.

At the same time, the role plays a critical part in building customer trust by demonstrating strong compliance through structured systems, audit readiness, and clear evidence of process discipline, control, and operational efficiency across sites.

This position requires driving a zero-tolerance compliance culture and embedding a Total Quality mindset across the organization, ensuring quality is proactively built into every process and decision. It offers a unique opportunity to lead enterprise-wide QMS transformation, shape scalable and high-performing quality systems in a fast-paced global environment, and influence how quality enables innovation speed, product integrity, and customer confidence.

 

ESSENTIAL RESPONSIBILITIES:

1. Corporate QMS Governance & Harmonization

  • Own and lead corporate-wide QMS governance, ensuring consistency, scalability, and compliance across all global sites
  • Drive a “One Company, One System” approach
  • Standardize procedures, work instructions, and best practices to enable operational efficiency and consistency
  • Align QMS to support business growth, scalability, and execution speed

2. ISO & Regulatory Compliance (Global Ownership)

  • Own ISO certification management at corporate level, covering all sites
  • Ensure continuous validity and readiness for certifications (ISO 9001, 16949, 13485, 17025 etc.)
  • Lead certification bodies, surveillance audits, and re-certification programs
  • Ensure compliance systems provide clear, auditable evidence of control and effectiveness

3. Internal Audit Leadership

  • Develop and execute a risk-based global internal audit program
  • Standardize audit methodology and governance across sites
  • Drive systemic and effective closure of audit findings
  • Use audits as a tool to reinforce process discipline, transparency, and improvement

4. CAPA Governance & Effectiveness

  • Own enterprise CAPA governance to ensure:
    • Strong root cause analysis
    • Effective corrective and preventive actions
    • Sustainable closure and recurrence prevention
  • Drive CAPA as a mechanism to strengthen system robustness and prevent repeat failures

5. Documentation, Procedures & Instructions

  • Lead the development, update, and control of:
    • Corporate procedures
    • Work instructions
    • Quality standards
  • Ensure documentation serves as a practical enabler for operations and audit evidence, not just compliance
  • Strengthen alignment between design, manufacturing, and quality processes

6. Training & Capability Development (Gap-Driven)

  • Develop and deploy training programs based on audit gaps, non-compliance trends, and CAPA learnings
  • Standardize IPC and operator certification frameworks globally
  • Ensure workforce capability supports consistent execution and workmanship quality
  • Drive capability building to improve execution speed, accuracy, and compliance discipline

7. Customer & External Audit Leadership

  • Lead preparation and engagement for:
    • Key customer audits
    • Certification body audits
    • Regulatory audits

8. Risk Management & Proactive Quality

  • Drive site-level risk assessments to identify systemic and design-related risks
  • Implement proactive corrective actions to prevent failures and delays
  • Integrate risk-based thinking into QMS to balance speed, quality, and robustness

9. Culture & Compliance Leadership

  • Drive a zero-tolerance compliance culture across all sites
  • Champion and embed Total Quality mindset
  • Ensure compliance is built into daily execution, not reactive

10. Cross-Site Governance & Alignment

  • Partner with Manufacturing Quality, Engineering, Customer Quality, and Operations
  • Facilitate cross-site alignment, benchmarking, and best practice sharing
  • Ensure QMS supports end-to-end value chain: design → manufacturing → customer delivery

WORK ENVIRONMENT:

  • Works in a standard office environment and uses office equipment (telephone, PC, copier, fax machine, etc.).

EXPERIENCE:

  • 10–15+ years in QMS / Quality Systems / Compliance leadership
  • Proven experience in:
    • Corporate or global QMS governance
    • ISO certification management across multiple sites
    • Internal audit and CAPA systems
  • Strong track record in driving transformation, scalability, and cross-site harmonization
  • Deep knowledge of:
  • Strong problem-solving methodologies (8D, RCA, FMEA, Lean Six Sigma)

  • Success Metrics

    • QMS harmonization across all global sites
    • Zero lapse in ISO certification validity
    • Audit effectiveness and closure performance
    • CAPA effectiveness and recurrence reduction
    • Training effectiveness tied to gap closure
    • Demonstrated improvement in customer audit outcomes and trust
    • Measurable gains in execution speed, process consistency, and product quality

EDUCATION:

•    Bachelor’s Degree in Electrical Engineering, Quality, Manufacturing, or related technical field.

 

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