Title:  Supervisor, Production Planning

POSITION SUMMARY :

Lead and supervise the Planning team to ensure effective execution of production planning, capacity planning, material planning, and customer delivery commitments. Responsible for achieving departmental objectives related to on-time delivery, inventory optimization, production scheduling, and operational efficiency. Provides leadership, coaching, and performance management to planners while driving continuous improvement initiatives and supporting strategic business objectives. Acts as a key liaison between Operations, Procurement, Manufacturing, Customer Support, Engineering, and other cross-functional teams to ensure alignment of planning activities with business requirements.

RESPONSIBILITIES :

1. Lead and oversee daily production planning, master scheduling, and material planning activities.
2. Ensure production schedules are aligned with manufacturing capacity, material availability, and customer demand.
3. Monitor and drive on-time delivery performance to meet customer commitments.
4. Review and optimize production plans to maximize resource utilization and operational efficiency.
5. Manage planning support for new product introductions, engineering changes, and business growth initiatives.
6. Oversee inventory management strategies to balance customer service levels and inventory investment.
7. Review demand fluctuations and proactively develop mitigation plans to minimize supply disruptions.
8. Ensure planning processes comply with company policies, procedures, and business objectives.
9. Supervise, coach, mentor, and develop Planning team members.
10. Establish team goals, priorities, and performance expectations.
11. Conduct performance evaluations, development planning, and corrective actions where required.
12. Allocate resources and workloads to ensure efficient execution of departmental activities.
13. Lead recruitment, onboarding, and training of planning personnel.
14. Foster a culture of accountability, collaboration, and continuous improvement.
15. Coordinate closely with Procurement, Manufacturing, Engineering, Customer Support, Logistics, and Finance to resolve planning and supply chain issues.
16. Serve as escalation point for critical shortages, delivery risks, and customer commitments.
17. Lead coordination of Engineering Change Orders (ECOs) affecting production plans and inventory.
18. Support Sales and Operations Planning (S&OP) activities and business forecasting processes.
19. Drive process improvement initiatives related to planning, scheduling, inventory, and system utilization.
20. Develop and implement best practices to improve planning efficiency and effectiveness.
21. Analyze operational metrics and identify improvement opportunities.
22. Support digitalization and automation initiatives within planning functions.
23. Recommend process, system, and policy enhancements to improve operational performance.
24. Monitor and report departmental KPIs
25. Maintain confidentiality of business, operational, customer, and product information.
26. Others duties and responsibilities as assigned.

WORK ENVIRONMENT :

• Location: Penang Science Park, Simpang Ampat Penang.
• Works in standard office environment and uses general office equipment (telephone, PC, copier, fax machine, etc.).
• Works in a fast-paced engineering and high urgency environment under very limited supervision.
• Must also be able to navigate through the production environment, following the processes and procedures dictated in manufacturing.
• Overtime may be necessary in times of increased production.            

QUALIFICATIONS :

• Strong understanding of Production Planning, Master Scheduling, Capacity Planning, Inventory Management, and Material Requirements Planning (MRP).
• Demonstrated leadership and people management skills.
• Strong analytical and problem-solving abilities.
• Excellent organizational and prioritization skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong communication, presentation, and stakeholder management skills.
• Proficiency in SAP ERP and Microsoft Office applications.
• Knowledge of Lean Manufacturing, Continuous Improvement, and Supply Chain Management principles

• Excellent computer skills, including accurate data entry and experience with PC applications, such as Word (word-processing), Excel (spreadsheet), ad hoc queries, and/or relational databases. SAP a plus.

EXPERIENCE

Essential

• Minimum 7–8 years of experience in Production Planning, Supply Chain, Materials Management, or Manufacturing Operations.
• Minimum 2–3 years of experience leading or supervising planning teams.
• Experience in high-mix, low-volume manufacturing environment.
• Experience with SAP ERP systems.
• Proven track record of driving operational improvements and achieving business objectives.
• Experience managing cross-functional projects and resolving complex planning issues.

Desirable

• Semiconductor, Electronics Manufacturing, Industrial Equipment, or High-Tech Manufacturing experience.
• APICS CPIM / CSCP certification.
• Previous experience supporting multi-site operations.

EDUCATION:

Essential:

• College / Bachelor of Science degree in Operations Management, Finance, Materials Management, Computer Information Sciences, or Engineering, or equivalent education and/or experience.

Desirable:

• Prefer MBA or post-graduate degree.
• Prefer American Production and Inventory Control Society (APICS) or CPM certification.

WHY JOIN US?

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan.

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In Malaysia., we offer a rich benefits package that includes:

• Medical - health care plan, dental, and vision.
• Short and long-term disability and life insurance.
• Executive Employee Health Screening package.
• Generous paid time off starting at 15 days and 19 public holidays.
• 98 days of paid maternity leave for Moms and 7 days of paid paternity leave for Dads.
• AE Child-Of-Employee Scholarship Program.
• Employee Referral Program.
• Career Growth and Learning Opportunity.