Title: Service Engineer I
ABOUT ADVANCED ENERGY
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
POSITION SUMMARY
The Service Engineer performs troubleshooting and repairing of electronic equipment to meet delivery the schedules and performance standards. He or she receives instructions on daily work and new assignments. Duties and tasks are standardized but what is performed will vary day to day.
ESSENTIAL RESPONSIBILITIES
- Troubleshoots failed RMA units to root cause.
- Performs mechanical repair and assembly operations on RMA units.
- Fully tests units after repair to determine that it meets AE specifications.
- Determines and implements any additional non-break services that may be required during the repair process.
- Uses test procedures, drawings, schematics and verbal/written instructions to test, repair, and troubleshoot units.
- Accurately and completely documents repair activities and test results.
- Participates in creation of repair quotes.
- Provides failure analysis data to the Quality department.
- Maintains fixturing, performs calibration, preventive maintenance and corrective maintenance.
- Performs the setup, calibration, testing, and troubleshooting of circuits, components, instruments, and mechanical assemblies.
- Works on assignments that are semi-routine in nature where the ability to recognize nonconformities is required.
- Considers the impact of quality on the customers when making decisions.
- Communicates openly and effectively with all colleagues in a professional manner.
- Understands and follows all safety requirements.
- Understands and follows all ISO practices and procedures.
- May act as a technical interface with other departments.
- Models professional and positive work ethics.
- Light travel may be required from time to time, domestic or international, to assist in training or with customer issues.
- Works effectively in a team environment.
- Other duties as assigned.
ESSENTIAL PHYSICAL REQUIREMENTS
- Standing: approximately 50% of time
- Walking: approximately 10% of time
- Sitting: approximately 40% of time
- Carrying: 30 Kg max
- Pushing: 50 Kg
- Pulling: 50 Kg
WORK ENVIRONMENT
- Works in a manufacturing environment which may be noisy and fast-paced.
- Many tasks are repetitive in motion and include the use of electronic assembly equipment.
- Overtime (OT) may be required in times of increased production.
- Must be willing to work 12-hour alternating shifts which include weekends and may rotate between day and night shift (6am-6pm, 6pm-6am), and three shifts schedule (7 am - 15:30 pm, 4 pm - 12:30 am, and 11:30 pm – 8 am).
SKILLS & EXPERIENCE
- Ability to perform basic reading, writing, and math functions
- Soldering skills required
- Mechanical skills required
- Component identification and the ability to read technical assembly documentation and schematics required
- Basic computer knowledge
- Basic knowledge of ERP systems, SAP preferred
- Previous experience in the electrical circuit and assembly testing is preferred
- Proven ability and experience maintaining flexibility and being able to adapt in a team environment
- Knowledge and understanding of ESD practices
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EDUCATION
AAS degree in electronics or equivalent education and/or experience.