Share this Job

Title:  Senior Field Applications Engineer

About Advanced Energy 

Advanced Energy Industries, Inc. (NYSE: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.

 

POSITION SUMMARY:  

The Field Applications Engineer is responsible for providing the sales account team, the corporate product marketing and engineering teams, and customers with technical support in the field necessary to properly apply and operate AE products.  The position is an integral part of AE's efforts to develop and execute plans to secure and defend customer design wins which underpin AE's corporate objectives, and is considered a part of the Account Management Team. As a result of the position's extensive and constant engagement with customers, it is also responsible for increasing the number and depth of AE relationships with customers, and for gathering, understanding and reporting intelligence from the field concerning industry, customer and competitive trends and developments.

 

ESSENTIAL RESPONSIBILITIES:

  • Generate new business (Design Wins): Work with key customer contacts and AE account managers, product managers and engineers to identify and understand new opportunities, and successfully promote, apply, operate, release and support AE products for such opportunities in a manner consistent with AE corporate objectives.
  • Defend current business: Work with key customer contacts and AE account managers, product managers, engineers, customer support staff and quality staff to proactively support AE's existing business (design wins) in a manner consistent with AE corporate objectives.
  • Build critical relationships: Demonstrate constant focus on and investment in building strong relationships with key contacts within customer accounts and with AE colleagues, that are based upon mutual trust and a respect for the mutual value that is produced; always strive to build and defend a productive and rewarding team-environment.
  • Liaise technically: Based upon your day-to-day engagement with AE's customers, products and applications, act as proactive technical liaison among our OEM customers, end-user customers and other AE personnel as required in a manner consistent with AE corporate objectives and mission statement.
  • Gather information: Search for, gather, understand and communicate internally to appropriate personnel information relative to customer, industry, application and competitor trends, developments and roadmaps which has potentially substantive value to AE's ability reach our corporate objectives.
  • Provide training and trouble-shooting: Provide technical product and application training to customers and AE colleagues as needed to demonstrate/promote/optimize the use of AE products and to evaluate customer needs.  As required, provide troubleshooting services in order to understand, address and communicate product related issues.

 

WORK ENVIRONMENT:

This position is based in the Milpitas, CA office. Approximately 80% of time in laboratory/clean room environments at customers and AE working with typical diagnostic equipment, computer technology and customer tools; approximately 20% of time in typical field sales office environment using standard office equipment.  Local, national and international travel. 

                                                                             

SKILLS:

Position requires strength in the following skill sets:  technical and non-technical verbal and written communication skills, technical knowledge/trouble-shooting, negotiation/persuasiveness tactics, planning and organization, stress tolerance, relationship and team-building, use of laboratory diagnostic equipment, commercial practices (e.g.specifications, Non-Disclosure Agreements, IP-protection, business ethics, compliance rules, etc.). Experience in RF & DC for Semiconductor CVD/Etch Plasma, and PVD Sputtering applications will be essential.

 

EXPERIENCE:

   Essential:

  • More than 2 years of experience in related engineering field
  • More than 3 years of experience in related technology field
  • Working knowledge of thin film industry (e.g. semiconductor, data storage, flat panel, advanced coatings)
  • Knowledge in vacuum science and plasma processing equipment and applications
  • Experience with: Computer driven diagnostic equipment, Visual Basic for test simulation, Microsoft Excel creating macros for qualification criteria
  • For RF and DC power products: Technical consultation for development project with customers; hands-on technical trouble-shooting; operation of sampling and real time oscilloscopes, waveform generators, spectrum and etwork analyzers, power supplies, RF and DC fixturing for power supply characterization - Required
  • For specialty power products: Technical consultation for development project with customers; hands-on technical trouble-shooting; operation of sampling and real time oscilloscopes, waveform generators, technical advice

   Desirable:

  • Specific knowledge of and experience with key customers, their equipment, and applications.
  • Product trouble-shooting to board level
  • Experience with industry "standards" and "user" groups
  • Competitive product experience
  • Patent and/or published technical paper portfolio
  • Special experience as appropriate (e.g.plasma abatement)

 

EDUCATION:

  • Bachelor degree in engineering or equivalent
  • Desirable: Advanced technical degree in applicable areas; applicable safety training (e.g.electrical safety training, hazardous materials training, etc.)

 

 

BENEFITS:

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce.  Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan.

 

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate.  In the U.S., we offer a rich benefits package that includes:

  • Medical - 4 different health care plan options, dental, and vision
  • Short and long-term disability and life insurance
  • Health savings and flexible spending accounts
  • Generous paid time off starting at 4 weeks, 7 holidays and 3 floating holidays
  • 8 Hours of paid volunteer time off
  • 8 weeks of paid parental leave for both Moms and Dads
  • Company matched 401(k)
  • Tuition reimbursement
  • Expanded mental health coverage and employee assistance programs 
  • Other voluntary benefits include pet insurance, identify theft, legal assistance, critical illness, and voluntary accident insurance

 

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

#LI-JB1

Job ID - 17817


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto