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Title:  Inside Sales Engineer

ABOUT ADVANCED ENERGY:          

Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.

 

POSITION SUMMARY:

The Inside Sales Engineer (ISE) is the inside technical sales point-of-contact for handheld instrument product lines.  The ISE provides technical product information and support and plays a critical consultative role in assisting customers to make their buying decision.​ In addition, they capture and document customer questions to guide the buyer’s journey on the website.   

 

RESPONSIBILITIES:

  • Use technical product knowledge of multiple AE product lines to determine customers’ needs and proactively suggest solutions to customers and potential customers; advise customers on the integration of AE products in their systems
  • Assist customers and prospective customers in selecting parts
  • Direct sales leads to appropriate Regional Sales Managers, sales representatives, and distributors
  • Communicate directly and often with Regional Sales Managers, sales representatives, and distributors to ensure all customers are satisfied
  • Provide updates to Sales on any and all major issues as they arise
  • Works with design engineers to assist in the integration of products into customer design
  • Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, installation specifics
  • Write user manuals, marketing and training materials
  • Work closely with Applications Engineering, Product Engineers and Product Managers to answer challenging or unique questions
  • Propose and implement improvements to processes, procedures, structures, and reporting to support rapid business growth
  • Provide basic technical support to the sales team

 

QUALIFICATIONS:

  • Strong PC skills, proficient in Microsoft Office product suite including Outlook, Word, Excel
  • Familiarity with CRM
  • Self managed and motivated.​  Desire to learn new technologies and solutions.
  • Able to read and interpret specifications in RFQ/RFPs
  • Effective time management.
  • Excellent written, oral and presentation skills
  • Superior problem solving skills and the desire to help find solutions to customer’s needs
  • Team-oriented attitude.​ Works well with others and supports company goals.

 

EXPERIENCE:

  • Experience selling technical products
  • Knowledge of sales processes including qualifying customers, providing solutions and enabling purchase decisions

 

EDUCATION:

  • BS in Electrical Engineering or a minimum of 3 years’ experience as an Inside Sales Engineer

 

BENEFITS:

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce.  Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan. 

 

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate.  In the U.S., we offer a rich benefits package that includes:

 

  • Medical - 4 different health care plan options, dental, and vision
  • Short and long-term disability and life insurance
  • Health savings and flexible spending accounts
  • Generous paid time off starting at 4 weeks, 7 holidays and 3 floating holidays
  • 8 Hours of paid volunteer time off
  • 8 weeks of paid parental leave for both Moms and Dads
  • Company matched 401(k)
  • Tuition reimbursement
  • Expanded mental health coverage and employee assistance programs  
  • Other voluntary benefits include pet insurance, identify theft, legal assistance, critical illness, and voluntary accident insurance

 

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities. 

 

Job ID - 23068

 


Nearest Major Market: Cleveland
Nearest Secondary Market: Akron